Terms of Use

Welcome. These terms explain the ground rules for using this website. They are written in plain English so you can quickly see what you can expect from us and what we ask of you in return. Please take a few minutes to read them.

1. Agreeing to These Terms

By browsing, reading or otherwise using this website, you agree to follow these terms. If you do not agree with any part of them, please stop using the site. Some pages may carry extra notes or conditions. Where they do, those notes apply alongside these terms.

2. How You May Use the Site

You are welcome to read, share and refer to our content for your own personal, non-commercial purposes. We ask that you do not:

• copy large sections of the site and present them as your own work;
• try to disrupt, overload or gain unauthorised access to the site or its systems;
• use automated tools to collect content in bulk without our written permission;
• use the site for anything unlawful, misleading or harmful to others.

3. Ownership of Content

Unless stated otherwise, the text, images, layout and design on this website belong to us or to those who have licensed them to us. Quoting a short extract with a clear credit and a link back is fine. For anything beyond that, please ask first.

4. No Guarantees

We work hard to keep our information accurate and up to date, but details can change quickly and mistakes can happen. The site is provided “as is”, without promises of any kind about its completeness, reliability or suitability for your particular needs. Anything you read here is general information, not personal advice, so please check important details independently before acting on them.

5. Limits on Our Responsibility

As far as the law allows, we are not responsible for any loss or damage that arises from using, or being unable to use, this website or any third-party site it links to. Links to other websites are offered for convenience only; we do not control those sites and cannot vouch for their content. Nothing in these terms limits any rights you have that cannot be excluded under UK law.

6. Your Personal Information

How we collect and handle data is explained separately in our Privacy Policy, which forms part of these terms.

7. Updates to These Terms

We may revise these terms from time to time, for example to reflect new features or changes in the law. The latest version will always be published on this page. Continuing to use the site after an update means you accept the revised terms.

8. Getting in Touch

Questions, concerns or suggestions about these terms? We are happy to help. Email us at info@pollenflowers.co.uk or use the form on our Contact page, and we will reply as soon as we reasonably can.